Dealer principals, general managers and used-car managers ask us these questions about AI and DriveGood AI. Each answer is brief, with a link to the page that goes into detail.
About DriveGood AI
What is DriveGood AI?
It's the AI Drive Good built only for vehicle dealers. It posts and manages your listings, answers and qualifies buyers, books test drives, follows up and replies to Google reviews. See everything DriveGood AI does.
Who makes DriveGood AI?
Drive Good, an agency in Laval, Quebec, that has marketed vehicles for dealers since it was founded on May 24, 2022. Read more about DriveGood AI.
When did DriveGood AI launch?
In October 2024.
Does DriveGood AI replace my salespeople?
No. It takes the first reply and the routine work off their plate, and your salespeople step in with ready buyers. See how DriveGood AI works.
Which dealers is DriveGood AI for?
Used and independent dealers, franchise dealers, and RV and powersports dealers. Drive Good also markets boats, trucks, commercial vehicles and auto parts.
Is DriveGood AI only for car dealers?
No. It's built mainly for car dealers, and it works for every kind of vehicle dealer: cars, pickup trucks, trucks and commercial vehicles, RVs, travel trailers and powersports, motorcycles, boats and auto parts. Each vehicle is listed and answered from your own details, with no limit on vehicles.
How is DriveGood AI different from ChatGPT?
A general assistant only knows what you give it and works wherever you paste its answers. DriveGood AI works from your vehicle details, answers buyers where they write and follows your dealership's rules; see the comparison with general AI assistants.
Listings and videos
Where does DriveGood AI post my vehicles?
On Facebook Marketplace, Facebook groups, your Facebook page, Instagram, Meta shops, TikTok, Google and your website, all from the same vehicle details. See AI vehicle listings.
Is there a limit on the number of vehicles?
No. Every vehicle on your lot can be posted, and auto parts as well.
Does DriveGood AI write vehicle descriptions?
Yes. It writes a clear, complete description for each vehicle with the trim, mileage, features and condition, and never invents a detail. See AI vehicle descriptions.
Can DriveGood AI make videos of my vehicles?
Yes. It creates videos for Facebook Marketplace, Instagram and TikTok from your photos or your own footage, with no camera crew. See AI car videos.
Will my vehicles stay visible if other salespeople list the same one?
Yes. DriveGood AI keeps your vehicles visible, even when other salespeople, at your dealership or elsewhere, list the same vehicle, and it takes sold vehicles down.
Answering buyers
Where does DriveGood AI answer buyers?
In Messenger, on Facebook Marketplace and on your Facebook page. See the AI chatbot for car dealers.
Does it answer at night and on weekends?
Yes. It replies at any hour, including evenings and weekends, and each conversation becomes a lead in your DMS.
How does DriveGood AI reply to "Is this still available?" messages?
It answers the question, sends the photos or video the buyer wants and moves the conversation toward a visit. Our guide to AI replies for Facebook Marketplace messages shows how.
Can it send photos and videos to buyers?
Yes. When a buyer wants more photos or a video, DriveGood AI sends them.
Which languages does DriveGood AI speak?
It replies in English, French or Spanish, matching the language the buyer writes in. See multilingual AI for dealers.
Does DriveGood AI make phone calls?
No. It answers in writing and follows up by text and email. Calls stay with your team, or with Drive Good's BDC service, available on request.
Leads and follow-up
What does DriveGood AI ask buyers?
It asks about trade-in, financing, budget and timing, so your team knows who is ready before calling back. See AI lead qualification.
Can DriveGood AI book test drives?
Yes. Ready buyers get a test drive or visit in your dealership's calendar. See AI test drive booking.
How does DriveGood AI follow up with buyers?
By text and email, until the buyer answers. See AI lead follow-up.
Can a person answer instead of the AI?
Yes. You choose who replies: DriveGood AI, someone on your team, or both. Drive Good's BDC service is also available on request.
Does DriveGood AI reply to Google reviews?
Yes. Each review gets an answer in your dealership's tone and in the reviewer's own language, and negative reviews get a calm one. See AI review replies.
Will I know which vehicles and channels bring sales?
Yes. DriveGood AI reports on which vehicles and channels bring leads and sales, so you can decide where your budget goes. See AI sales insights.
Rules and privacy
Does DriveGood AI negotiate prices?
No. Buyers get your advertised price, and any negotiation stays with your team. Read about responsible AI at DriveGood AI.
Does DriveGood AI share customer information?
No. It never shares personal addresses, private phone numbers or customer details. Our guide to AI and privacy for car dealerships covers the wider picture.
Can DriveGood AI approve financing?
No. It asks about financing to qualify buyers, but it doesn't run credit checks, approve credit or promise approval.
Can DriveGood AI make up details about a vehicle?
No. It works only from your real vehicle details, and questions it can't answer go to your team.
Can I read what DriveGood AI told a buyer?
Yes. Open the lead in your DMS and the whole conversation is there.
Getting DriveGood AI
How do I get DriveGood AI?
Through the Drive Good package, which also covers Facebook Marketplace, ads, reputation management, your dealer website and the Drive Good DMS. See why dealers choose Drive Good.
Can I buy DriveGood AI on its own?
No. It isn't sold separately and isn't an add-on.
Do I have to log in to DriveGood AI?
No. There's nothing to open; you see leads in your DMS or CRM, booked test drives and reports.
Do I have to change my DMS or CRM?
No. You can keep your own DMS or CRM and the leads go there, or use the Drive Good DMS, which can import the data from your old DMS.
How do I see DriveGood AI with my own vehicles?
Book a 20-minute demo on drivegood.com, on a weekday between 10:00 a.m. and 4:30 p.m. Eastern. The call can be in English, French or Spanish.
Is there a long-term contract?
No. There's no long-term contract and there are no setup fees.
